Cookies

Cookies are small files saved on your phone, tablet or computer when you visit a website.

We use cookies to make Housing repairs online work and collect information about how you use our service.

Essential cookies

Essential cookies enables Housing repairs online to work as intended. We do not need to ask permission to use them.

Name	Purpose	Expires
session	Stores your choices before you submit a repair request	20 hours
analytics_consent	Saves your analytics cookie consent settings	1 year

Analytics cookies (optional)

With your permission, we use Google Analytics to collect data about how you use Housing repairs online. This information helps us to improve our service.

Google is not allowed to use or share our analytics data with anyone.

Google Analytics stores anonymised information about:

• How you got to Housing repairs online
• The pages you visit on Housing repairs online and how long you spend on them
• Any errors you see while using Housing repairs online
• If you consent to analytics cookies, the '_ga' cookie will be added to your device. You can change your mind later, and we will record your preference on our system. However, the cookie will stay on your device, but won't be active

Name	Purpose	Expires
_ga	Check if you’ve visited before. This helps us count how many people visit our site.	2 years